At Digital Media Cafe, we prioritize ensuring that your order reaches you in perfect condition and within the expected timeframe. Please review our delivery and shipment policies below:
- Shipping costs are calculated based on the weight of your order and the destination. During checkout, you will see the shipping cost for each available shipping method.
- Orders are processed within 1-2 business days. Please note that orders placed on weekends or holidays will be processed on the next business day.
- We do offer international shipping to select countries. Please be aware that international orders may be subject to customs fees, import duties, and taxes, which are the responsibility of the recipient.
- Once your order has been shipped, you will receive a confirmation email with a tracking number. You can use this number to track the status of your shipment through our carrier's website.
Free deliver
We offer free delivery on all orders over $35. Shop to your heart's content and enjoy complimentary shipping on qualifying purchases.
Online expert support
Our dedicated customer service team is available online to assist you with any queries or concerns.
Money back policy
We stand by the quality of our products. If you are not completely satisfied with your purchase.
Shipped order
Once your order is processed and shipped, you will receive a confirmation email with tracking details. We ensure timely and secure delivery of your purchases.
Order confirmation
After placing your order, you will receive an order confirmation email. This email will contain all the details of your purchase and an estimated delivery date.
Order delivered
You will receive a notification once your order has been delivered. We strive to ensure that your package arrives in perfect condition and on time.
You could easily see an estimate of how much your shipping charges would be by adding an item to the shopping cart
- While we strive to deliver within the estimated timeframes, actual delivery times may vary due to factors beyond our control, such as customs processing times or carrier delays.
- We currently do not ship to P.O. boxes, APO/FPO addresses, or certain international locations. If you have questions about shipping to your location, please contact our customer service team.
- In the rare event that your package is lost or damaged during transit, please contact us immediately. We will work with the carrier to resolve the issue and ensure you receive your order or a replacement as soon as possible.
- If you need to return or exchange an item, please refer to our Returns and Refunds page for detailed instructions.
